gshd-20220223
FALSE000172697800017269782022-02-232022-02-23

______________________________________________________________________________________________________
  UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
 _____________________________________________________________________________________________________
FORM 8-K
______________________________________________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934

Date of report (Date of earliest event reported): February 23, 2022
______________________________________________________________________________________________________
Goosehead Insurance, Inc.
(Exact Name of Registrant as Specified in Charter)
 ______________________________________________________________________________________________________
Delaware
001-38466
82-3886022
(State or Other Jurisdiction
of Incorporation)
(Commission
File Number)
(I.R.S. Employer
Identification No.)
1500 Solana Boulevard, Ste. 4500
Westlake, Texas 76262    
(Address of Principal Executive Offices, and Zip Code)

214-838-5500
Registrant’s Telephone Number, Including Area Code

Not applicable
(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communication pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communication pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communication pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Class A Common Stock, par value $.01 per share
GSHD
NASDAQ
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐






 Item 2.02 Results of Operations and Financial Condition.

On February 23, 2022 Goosehead Insurance, Inc. issued a press release announcing its financial results for the year ended December 31, 2021. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated by reference herein.
Item 9.01 Financial Statements and Exhibits.

(d) Exhibits
Exhibit
No.
Description
Press Release issued by Goosehead Insurance, Inc. dated February 23, 2022 (furnished pursuant to Item 2.02)



Date: February 23, 2022

EXHIBIT INDEX
No.
Description
99.1
Press Release issued by Goosehead Insurance, Inc. on February 23, 2022

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
GOOSEHEAD INSURANCE, INC.
By:
/s/ Mark E. Jones
Mark E. Jones
Chairman and Chief Executive Officer


Document

GOOSEHEAD INSURANCE, INC. ANNOUNCES FOURTH QUARTER AND FULL YEAR 2021 RESULTS
Total Revenue Growth of 16% in the Fourth Quarter and 29% in the Full Year 2021 –
– Core Revenue Growth of 35% in the Fourth Quarter and 40% in the Full Year 2021 –
– Total Written Premium Growth of 43% in the Fourth Quarter and 45% for Full Year 2021
Total Franchises and Corporate Sales Headcount Grew 47% and 39%, Respectively
Policies in Force Growth of 42% over the Prior Year Period

WESTLAKE, TEXAS - February 23, 2022 - Goosehead Insurance, Inc. (“Goosehead” or the “Company”) (NASDAQ: GSHD), a rapidly growing independent personal lines insurance agency, today announced results for the fourth quarter and full year ended December 31, 2021.

Fourth Quarter and Full Year 2021 Highlights
Total Revenues grew organically 16% over the prior-year period to $40.2 million in the fourth quarter of 2021; full year 2021 revenues grew 29% to $151.3 million
Fourth quarter Core Revenues* of $34.8 million increased 35%; full year 2021 Core Revenues* of $133.4 million increased 40%
Fourth quarter net income of $0.9 million, Adjusted EBITDA* of $5.3 million, and adjusted EPS* of $0.06 per share
Total written premiums placed for the fourth quarter and full year 2021 increased 43% to $407.3 million and 45% to $1.56 billion, respectively
Policies in force grew 42% from the prior-year period to approximately 1,011,000
Corporate sales headcount of 506 was up 39% year-over-year
Total franchises increased 47% compared to the prior-year period to 2,151; operating franchises grew 34% compared to the prior-year period to 1,198

*Core Revenue, Adjusted EPS, and Adjusted EBITDA are non-GAAP measures. Reconciliations of Core Revenue to total revenues, Adjusted EBITDA to net income and Adjusted EPS to basic earnings per share, the most directly comparable financial measures presented in accordance with GAAP, are set forth in the reconciliation table accompanying this release.

“We achieved another outstanding year of growth in premiums, core revenue, agent count and franchise count which further validated our unique and powerful platform,” stated Mark E. Jones, Chairman and CEO. “This robust growth was achieved in a year with numerous challenges including further Covid uncertainty, significant weather events and higher auto loss trends, which contributed to historically low levels of contingent commissions after a year of historically high contingency revenue. Our runway in the marketplace is massive, and our nimble and resilient company is positioned to deliver strong revenue and earnings growth for many years and through the various economic cycles to come. Over the past several quarters, we have made significant investments in people and technology that position us extremely well to maintain and grow our competitive moat in insurance distribution. Our incredibly unique corporate culture was



recently on full display at our annual meeting with agents and franchises, which was attended by over 2,000 of our employees, franchisees, and carrier partners. I want to thank our people for their enthusiastic dedication and outstanding efforts in continuing to deliver for our clients, business partners, and shareholders.

Fourth Quarter 2021 Results
For the fourth quarter of 2021, revenues were $40.2 million, an increase of 16% compared to the corresponding period in 2020. Core Revenues, a non-GAAP measure which excludes contingent commissions, initial franchise fees, interest income, and other income, were $34.8 million, a 35% increase from $25.7 million in the prior year period. Core Revenues are the most reliable revenue stream for the Company, consisting of New Business Commissions, Agency Fees, New Business Royalty Fees, Renewal Commissions, and Renewal Royalty Fees. Core Revenue growth was driven by growth in the number of corporate agents and operating franchises (which were driven by investments in our recruiting team in 2019 and prior), productivity improvements in the Franchise Channel, and strong client retention of 89%. The Company grew total written premiums, which we consider to be the leading indicator of future revenue growth, by 43% in the fourth quarter.

Total operating expenses for the fourth quarter of 2021 were $34.9 million, up 30% from $26.8 million in the prior-year period. The increase from the prior period was due to larger employee compensation and benefits expenses related to ongoing investments in our corporate agents, agent support team, service agents, and information systems developers. Also, we continued to expand our real estate footprint with additional office openings, plus additional investments in our technology roadmap, including the launch of our Digital Agent Platform and enhancements to our client-facing portal, which grew the Company’s general and administrative expenses for the quarter.

Net income for the fourth quarter of 2021 was $0.9 million. We expect to continue to experience seasonality in our earnings throughout each year due to insurance sales patterns and recognition of contingent commissions, with the bulk of contingents realized in the fourth quarter. Net income attributable to Goosehead Insurance, Inc. for the fourth quarter of 2021 was $0.3 million, or $0.01 per basic share and $0.01 per diluted share. Total Adjusted EBITDA was $5.3 million for the fourth quarter of 2021. Adjusted EPS for the fourth quarter of 2021, which excludes equity-based compensation, was $0.06 per share.




Full Year 2021 Results
For the full year ending December 31, 2021, revenues were $151 million, an increase of 29% compared to $117 million in 2020. Core Revenues for the full year 2020 were $133 million, a 40% increase from $95 million in 2019.

Net income for the full year ended December 31, 2021 was $8.3 million. Net income attributable to Goosehead Insurance, Inc. was $5.4 million, or $0.28 per basic share and $0.26 per diluted share. Adjusted EPS, which excludes equity-based compensation, was $0.48 per share for the the full year 2021. Total Adjusted EBITDA was $20.8 million for the full year 2021 and Adjusted EBITDA margin was 14%.

Liquidity and Capital Resources
As of December 31, 2021, the Company had cash and cash equivalents of $28.5 million. We had an unused line of credit of $24.8 million at year end. Total outstanding term note payable balance was $98.8 million as of December 31, 2021.

2022 Outlook
The Company’s outlook for full year 2022 is as follows:
Total written premiums placed for 2022 are expected to be between $2.086 billion and $2.215 billion, representing organic growth of 34% on the low end of the range to 42% on the high end of the range.
Total revenues for 2022 are expected to be between $197.0 million and $212.0 million, representing organic growth of 30% on the low end of the range to 40% on the high end of the range, driven by high levels of Core Revenue growth and historically average contingent commissions.
After a year of historical investments in people, technology, and real estate, Adjusted EBITDA margin is expected to expand for the full year 2022.


Conference Call Information
Goosehead will host a conference call and webcast today at 4:30 PM ET to discuss these results.

The dial-in number for the conference call is (855) 327-6837 (toll-free) or (631) 891-4304 (international). Please dial the number 10 minutes prior to the scheduled start time.




In addition, a live webcast of the conference call will also be available on Goosehead’s investor relations website at http://ir.gooseheadinsurance.com.

A webcast replay of the call will be available at http://ir.gooseheadinsurance.com for one year following the call.

About Goosehead
Goosehead (NASDAQ: GSHD) is a rapidly growing and innovative independent personal lines insurance agency that distributes its products and services throughout the United States. Goosehead was founded on the premise that the consumer should be at the center of our universe and that everything we do should be directed at providing extraordinary value by offering broad product choice and a world-class service experience. Goosehead represents over 140 insurance companies that underwrite personal lines and small commercial lines risks, and its operations include a network of 15 corporate sales offices and over 2,151 operating and contracted franchise locations. For more information, please visit gooseheadinsurance.com.

Forward-Looking Statements
This press release may contain various “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, which represent Goosehead’s expectations or beliefs concerning future events. Forward-looking statements are statements other than historical facts and may include statements that address future operating, financial or business performance or Goosehead’s strategies or expectations. In some cases, you can identify these statements by forward-looking words such as “may”, “might”, “will”, “should”, “expects”, “plans”, “anticipates”, “believes”, “estimates”, “predicts”, “projects”, “potential”, “outlook” or “continue”, or the negative of these terms or other comparable terminology. Forward-looking statements are based on management’s current expectations and beliefs and involve significant risks and uncertainties that could cause actual results, developments and business decisions to differ materially from those contemplated by these statements.

Factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward-looking statements include, but are not limited to, conditions impacting insurance carriers or other parties with which Goosehead does business, the economic effects of the COVID-19 pandemic, the loss of one or more key executives or an inability to attract and retain qualified personnel and the failure to attract and retain highly qualified franchisees. These risks and uncertainties also include, but are not limited to, those



described under the captions “1A. Risk Factors” in Goosehead’s Annual Report on Form 10-K for the year ended December 31, 2020 and in Goosehead’s other filings with the SEC, which are available free of charge on the Securities Exchange Commission's website at: www.sec.gov. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated. All forward-looking statements and all subsequent written and oral forward-looking statements attributable to Goosehead or to persons acting on behalf of Goosehead are expressly qualified in their entirety by reference to these risks and uncertainties. You should not place undue reliance on forward-looking statements. Forward-looking statements speak only as of the date they are made, and Goosehead does not undertake any obligation to update them in light of new information, future developments or otherwise, except as may be required under applicable law.

Contacts
Investor Contact:
Dan Farrell
Goosehead Insurance - VP Capital Markets
Phone: (214) 838-5290
Email: dan.farrell@goosehead.com; IR@goosehead.com;

PR Contact:
Mission North for Goosehead Insurance
Email: goosehead@missionnorth.com; PR@goosehead.com





Goosehead Insurance, Inc.
Consolidated Statements of Operations
(Unaudited)
(In thousands, except per share amounts)
Three Months Ended December 31,Full Year Ended December 31,
2021202020212020
Revenues:
Commissions and agency fees$21,644 $22,367 $82,651 $71,811 
Franchise revenues18,274 12,043 67,508 44,390 
Interest income312 240 1,153 813 
Total revenues40,230 34,650 151,312 117,014 
Operating Expenses:
Employee compensation and benefits23,176 19,511 93,038 66,819 
General and administrative expenses12,180 8,110 41,729 25,532 
Bad debts1,174 572 2,999 1,576 
Depreciation and amortization1,553 994 4,873 3,147 
Total operating expenses38,083 29,187 142,639 97,074 
Income from operations2,147 5,463 8,673 19,940 
Other Income (Expense):
Other income39 14 185 90 
Interest expense(951)(645)(2,854)(2,310)
Income before taxes1,235 4,832 6,004 17,720 
Tax expense (benefit)354 (423)(2,292)(1,035)
Net income881 5,255 8,296 18,755 
Less: net income attributable to non-controlling interests605 2,496 2,893 9,468 
Net income attributable to Goosehead Insurance, Inc.$276 $2,759 $5,403 $9,287 
Earnings per share:
Basic$0.01 $0.15 $0.28 $0.55 
Diluted$0.01 $0.14 $0.26 $0.51 
Weighted average shares of Class A common stock outstanding
Basic19,995 17,904 19,181 16,785 
Diluted21,523 19,701 20,813 18,383 







Goosehead Insurance, Inc.
Consolidated Supplemental Statements of Operations
(Unaudited)
(In thousands, except per share amounts)

Three Months Ended December 31,
20212020
Revenues:
Core Revenue:
Renewal Commissions(1)
$10,075 $7,509 
Renewal Royalty Fees(2)
12,4577,903
New Business Commissions(1)
5,5354,872
New Business Royalty Fees(2)
3,7762,886
Agency Fees(1)
2,9272,559
Total Core Revenue34,77025,729
Cost Recovery Revenue:
Initial Franchise Fees(2)
1,9461,205
Interest Income312240
Total Cost Recovery Revenue2,2581,445
Ancillary Revenue:
Contingent Commissions(1)
3,1077,427
Other Income(2)
9549
Total Ancillary Revenue3,2027,476
Total Revenues40,23034,650
Operating Expenses:
Employee compensation and benefits23,176 19,511 
General and administrative expenses12,180 8,110 
Bad debts1,174 572 
Depreciation and amortization1,553 994 
Total operating expenses38,083 29,187 
Income from operations2,147 5,463 
Other Income (Expense):
Other income39 14 
Interest expense(951)(645)
Income before taxes1,235 4,832 
Tax (benefit) expense354 (423)
Net Income881 5,255 
Less: net income attributable to non-controlling interests605 2,496 
Net Income attributable to Goosehead Insurance Inc.$276 $2,759 
Earnings per share:
Basic$0.01 $0.15 
Diluted$0.01 $0.14 
Weighted average shares of Class A common stock outstanding
Basic19,995 17,904 
Diluted21,523 19,701 
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Income are included in "Franchise revenues" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.




Goosehead Insurance, Inc.
Consolidated Supplemental Statements of Operations
(Unaudited)
(In thousands, except per share amounts)

Full Year Ended December 31,
20212020
Revenues:
Core Revenue:
Renewal Commissions(1)
$39,111 $28,891 
Renewal Royalty Fees(2)
46,07929,309
New Business Commissions(1)
22,10817,324
New Business Royalty Fees(2)
14,61610,623
Agency Fees(1)
11,5068,921
Total Core Revenue133,42095,068
Cost Recovery Revenue:
Initial Franchise Fees(2)
6,5164,236
Interest Income1,153813
Total Cost Recovery Revenue7,6695,049
Ancillary Revenue:
Contingent Commissions(1)
9,92616,675
Other Income(2)
297222
Total Ancillary Revenue10,22316,897
Total Revenues151,312117,014
Operating Expenses:
Employee compensation and benefits93,038 66,819 
General and administrative expenses41,729 25,532 
Bad debts2,999 1,576 
Depreciation and amortization4,873 3,147 
Total operating expenses142,639 97,074 
Income from operations8,673 19,940 
Other Income (Expense):
Other income185 90 
Interest expense(2,854)(2,310)
Income before taxes6,004 17,720 
Tax (benefit) expense(2,292)(1,035)
Net Income8,296 18,755 
Less: net income attributable to non-controlling interests2,893 9,468 
Net Income attributable to Goosehead Insurance Inc.$5,403 $9,287 
Earnings per share:
Basic0.28 0.55 
Diluted0.26 0.51 
Weighted average shares of Class A common stock outstanding
Basic19,181 16,785 
Diluted20,813 18,383 
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Income are included in "Franchise revenues" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.



Goosehead Insurance, Inc.
Segment Information
(Unaudited)
(In thousands, except per share amounts)

Full Year Ended December 31, 2021
Franchise ChannelCorporate ChannelOtherTotal
Revenues:
Core Revenue:
Renewal Commissions(1)
$— $39,111 $— $39,111 
Renewal Royalty Fees(2)
46,079 — — 46,079 
New Business Commissions(1)
— 22,108 — 22,108 
New Business Royalty Fees(2)
14,616 — — 14,616 
Agency Fees(1)
— 11,506 — 11,506 
Total Core Revenue60,695 72,725 — 133,420 
Cost Recovery Revenue:
Initial Franchise Fees(2)
6,516 — — 6,516 
Interest Income1,153 — — 1,153 
Total Cost Recovery Revenue7,669 — — 7,669 
Ancillary Revenue:
Contingent Commissions(1)
7,378 2,548 — 9,926 
Other Income(2)
297 — — 297 
Total Ancillary Revenue7,675 2,548 — 10,223 
Total Revenues76,039 75,273 — 151,312 
Operating expenses:
Employee compensation and benefits, excluding equity based compensation32,975 52,771 — 85,746 
General and administrative expenses18,439 20,504 2,786 41,729 
Bad debts1,173 1,826 — 2,999 
Total Operating Expenses52,587 75,101 2,786 130,474 
Adjusted EBITDA23,452 172 (2,786)20,838 
Other income (expense)77 108 — 185 
Equity based compensation— — (7,292)(7,292)
Interest expense— — (2,854)(2,854)
Depreciation and amortization(2,965)(1,908)— (4,873)
Income tax benefit— — 2,292 2,292 
Net income$20,564 $(1,628)$(10,640)$8,296 
December 31, 2020:
Total Assets$57,164 $43,819 $166,815 $267,798 

(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Income are included in "Franchise revenues" as shown on the Consolidated statements of operations within Goosehead’s Form 10-K for the year ended December 31, 2021 and 2020.




Goosehead Insurance, Inc.
Consolidated Balance Sheets
(Unaudited)
(In thousands, except per share amounts)
December 31,
20212020
Assets
Current Assets:
Cash and cash equivalents$28,526 $24,913 
Restricted cash1,953 1,323 
Commissions and agency fees receivable, net12,056 18,604 
Receivable from franchisees, net493 2,100 
Prepaid expenses4,785 3,705 
Total current assets47,813 50,645 
Receivable from franchisees, net of current portion29,180 18,179 
Property and equipment, net of accumulated depreciation24,933 16,650 
Right-of use asset32,656 22,513 
Intangible assets, net of accumulated amortization2,798 549 
Deferred income taxes, net125,676 73,363 
Other assets4,742 3,938 
Total assets$267,798 $185,837 
Liabilities and Stockholders’ Equity
Current Liabilities:
Accounts payable and accrued expenses$10,502 $8,101 
Premiums payable1,953 1,323 
Lease liability 4,924 3,203 
Contract liabilities6,054 4,233 
Note payable4,375 3,500 
Total current liabilities27,808 20,360 
Lease liability, net of current portion47,304 32,933 
Note payable, net of current portion118,361 79,408 
Contract liabilities, net of current portion42,554 29,968 
Liabilities under tax receivable agreement, net of current portion100,959 61,572 
Total liabilities336,986 224,241 
Commitments and contingencies (see notes 9, 15, and 17)
Class A common stock, $0.01 par value per share 300,000,000 shares authorized, 20,198,005 shares issued and outstanding as of December 31, 2021, 18,303,649 issued and outstanding as of December 31, 2020200 183 
Class B common stock, $0.01 par value per share - 50,000,000 shares authorized, 16,909,343 issued and outstanding as of December 31, 2021, 18,446,689 issued and outstanding as of December 31, 2020170 184 
Additional paid in capital46,281 29,371 
Accumulated deficit(60,861)(34,614)
Total stockholders' equity and members' deficit(14,210)(4,876)
Non-controlling interests(54,978)(33,528)
Total equity(69,188)(38,404)
Total liabilities and equity$267,798 $185,837 



Goosehead Insurance, Inc.
Reconciliation Non-GAAP Measures to GAAP
This release includes Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EPS that are not required by, nor presented in accordance with, generally accepted accounting principles in the United States (“GAAP”). The Company refers to these measures as “non-GAAP financial measures.” The Company uses these non-GAAP financial measures when planning, monitoring and evaluating its performance and considers these non-GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period by excluding potential differences caused by variations in capital structures, tax position, depreciation, amortization and certain other items that the Company believes are not representative of its core business. The Company uses Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EPS for business planning purposes and in measuring its performance relative to that of its competitors.
These non-GAAP financial measures are defined by the Company as follows:
"Core Revenue" is a supplemental measure of our performance and includes Renewal Commissions, Renewal Royalty Fees, New Business Commissions, New Business Royalty Fees, and Agency Fees. We believe that Core Revenue is an appropriate measure of operating performance because it summarizes all of our revenues from sales of individual insurance policies.
"Cost Recovery Revenue" is a supplemental measure of our performance and includes Initial Franchise Fees and Interest Income. We believe that Cost Recovery Revenue is an appropriate measure of operating performance because it summarizes revenues that are viewed by management as cost recovery mechanisms.
"Ancillary Revenue" is a supplemental measure of our performance and includes Contingent Commissions and Other Income. We believe that Ancillary Revenue is an appropriate measure of operating performance because it summarizes revenues that are ancillary to our core business.
"Adjusted EBITDA" is a supplemental measure of the Company's performance. We believe that Adjusted EBITDA is an appropriate measure of operating performance



because it eliminates the impact of items that do not relate to business performance. Adjusted EBITDA is defined as net income (the most directly comparable GAAP measure) before interest, income taxes, depreciation and amortization, adjusted to exclude equity-based compensation and other non-operating items, including, among other things, certain non-cash charges and certain non-recurring or non-operating gains or losses.
"Adjusted EBITDA Margin" is Adjusted EBITDA as defined above, divided by total revenue excluding other non-operating items. Adjusted EBITDA Margin is helpful in measuring profitability of operations on a consolidated level.
"Adjusted EPS" is a supplemental measure of our performance, defined as earnings per share (the most directly comparable GAAP measure) before non-recurring or non-operating income and expenses. Adjusted EPS is a useful measure to management because it eliminates the impact of items that do not relate to business performance and helps measure our profitability on a consolidated level.
While the Company believes that these non-GAAP financial measures are useful in evaluating its business, this information should be considered as supplemental in nature and is not meant as a substitute for revenues, net income, or earnings per share, in each case as recognized in accordance with GAAP. In addition, other companies, including companies in the Company’s industry, may calculate such measures differently, which reduces their usefulness as comparative measures.
The following tables show a reconciliation from total revenues to Core Revenue, Cost Recovery Revenue, and Ancillary Revenue (non-GAAP basis) for the year ended December 31, 2021 and 2020 (in thousands):




Full Year Ended December 31,
20212020
Total Revenues$151,312 $117,014 
Core Revenue:
Renewal Commissions(1)
$39,111 $28,891 
Renewal Royalty Fees(2)
46,079 29,309 
New Business Commissions(1)
22,108 17,324 
New Business Royalty Fees(2)
14,616 10,623 
Agency Fees(1)
11,506 8,921 
Total Core Revenue133,420 95,068 
Cost Recovery Revenue:
Initial Franchise Fees(2)
6,516 4,236 
Interest Income1,153 813 
Total Cost Recovery Revenue7,669 5,049 
Ancillary Revenue:
Contingent Commissions(1)
9,926 16,675 
Other Income(2)
297 222 
Total Ancillary Revenue10,223 16,897 
Total Revenues$151,312 $117,014 
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated statements of operations.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Income are included in "Franchise revenues" as shown on the Consolidated statements of operations.
The following tables show a reconciliation from total revenues to Core Revenue, Cost Recovery Revenue, and Ancillary Revenue (non-GAAP basis) for the three months ended December 31, 2021 and 2020 (in thousands):




Three Months Ended December 31,
20212020
Total Revenues$40,230 $34,650 
Core Revenue:
Renewal Commissions(1)
$10,075 $7,509 
Renewal Royalty Fees(2)
12,457 7,903 
New Business Commissions(1)
5,535 4,872 
New Business Royalty Fees(2)
3,776 2,886 
Agency Fees(1)
2,927 2,559 
Total Core Revenue34,770 25,729 
Cost Recovery Revenue:
Initial Franchise Fees(2)
1,946 1,205 
Interest Income312 240 
Total Cost Recovery Revenue2,258 1,445 
Ancillary Revenue:
Contingent Commissions(1)
3,107 7,427 
Other Income(2)
95 49 
Total Ancillary Revenue3,202 7,476 
Total Revenues$40,230 $34,650 
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Consolidated statements of operations.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Income are included in "Franchise revenues" as shown on the Consolidated statements of operations.

The following tables show a reconciliation from net income to Adjusted EBITDA and Adjusted EBITDA Margin (non-GAAP basis) for the year ended December 31, 2021 and 2020 (in thousands):

Full Year Ended December 31,
20212020
Net income (loss)$8,296 $18,755 
Interest expense2,854 2,310 
Depreciation and amortization4,873 3,147 
Tax expense (benefit)(2,292)(1,035)
Equity-based compensation7,292 4,745 
Other income (expense, including state franchise tax)(185)(90)
Adjusted EBITDA$20,838 $27,832 
Adjusted EBITDA Margin(1)14 %24 %
(1) Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($20,838 / $151,312) and ($27,832 /$117,014) for the year ended December 31, 2021 and 2020.




The following tables show a reconciliation from net income to Adjusted EBITDA and Adjusted EBITDA Margin (non-GAAP basis) for the three months ended December 31, 2021 and 2020 (in thousands):

Three Months Ended December 31,
20212020
Net income (loss)$881 $5,255 
Interest expense951 645 
Depreciation and amortization1,553 994 
Tax expense (benefit)354 (423)
Equity-based compensation1,648 1,415 
Other income (expense, including state franchise tax)(39)(14)
Adjusted EBITDA$5,348 $7,872 
Adjusted EBITDA Margin(1)13 %23 %
(1) Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($5,348 / $40,230) and ($7,872 / $34,650) for the three months ended December 31, 2021 and 2020.

The following tables show a reconciliation from basic earnings per share to Adjusted EPS (non-GAAP basis) for the year ended December 31, 2021 and 2020 (in thousands, except per share amounts). Note that totals may not sum due to rounding:

Full Year Ended December 31,
20212020
Earnings per share - basic (GAAP)$0.28 $0.55 
Add: equity-based compensation(1)
0.20 0.13 
Adjusted EPS (non-GAAP)$0.48 $0.68 
(1) Calculated as equity-based compensation divided by sum of Class A and Class B shares [ $7.3 million / ( 19.2 million + 17.7 million )] for the year ended December 31, 2021 and [ $4.7 million / ( 16.8 million + 19.7 million )] for the year ended December 31, 2020.

The following tables show a reconciliation from basic earnings per share to Adjusted EPS (non-GAAP basis) for the three months ended December 31, 2021 and 2020 (in thousands, except per share amounts). Note that totals may not sum due to rounding:




Three Months Ended December 31,
20212020
Earnings per share - basic (GAAP)$0.01 $0.15 
Add: equity-based compensation(1)
0.04 0.04 
Adjusted EPS (non-GAAP)$0.06 $0.19 
(1) Calculated as equity-based compensation divided by sum of Class A and Class B shares [ $1.6 million / ( 20.0 million + 17.1 million )] for the year ended December 31, 2021 and [ $1.4 million / ( 17.9 million + 18.8 million )] for the year ended December 31, 2020.

Goosehead Insurance, Inc.
Key Performance Indicators

December 31, 2021December 31, 2020
Corporate sales agents < 1 year tenured293 207 
Corporate sales agents > 1 year tenured213 157 
Operating franchises < 1 year tenured (TX)57 43 
Operating franchises > 1 year tenured (TX)214 185 
Operating franchises < 1 year tenured (Non-TX)333 285 
Operating franchises > 1 year tenured (Non-TX)594 378 
Policies in Force (in thousands)1,011,000 713,000 
Client Retention89 %88 %
Premium Retention93 %89 %
QTD Written Premium (in thousands)407,291,000 285,207,000 
Net Promoter Score ("NPS")91 92